michels&taylor
hotel experts for hotel owners

Your Commercial Team
Shelley Jones, Cluster Revenue Manager
Industry Experience:
Shelley worked her way up from the bottom starting as a part time receptionist, then undertaking various roles including reception manager, conference and events manager, reservation / revenue manager. In Shelley’s last role as Cluster Revenue Manager, she looked after three hotels in Chester where she created a cluster reservation office to co-ordinate and most importantly cross sell the three properties.
Favourite Holiday Destination: Tenerife
When I am not at work you will find me…. Enjoying time with my gorgeous family and friends that are like family.