The team is at the heart of the business. We are committed to attracting and retaining high quality, engaged employees, while operating efficient and productive staffing structures.

Our HR strategy is focused on collaborating with leaders in our hotels to ensure that we drive our company culture from an early stage and integrate new employees as quickly as possible into our teams.

We are committed to providing learning opportunities for all of our staff and have devised a number of training tools and programmes to drive standards and service quality.

Our HR policies and procedures are designed around industry best practice and used alongside advanced HR and workforce scheduling technology to ensure we are able to efficiently plan and manage staffing structures and payroll costs.

We regularly conduct employee engagement surveys and are proud to celebrate high levels of employee satisfaction.

Our aim is to exceed customers’ expectations.

Contact Us

Call Alice today on +44 (0) 20 8905 2500 or email
to find out what M&T can do for you.

Michels & Taylor's Areas Of Expertise